Monday, August 29, 2011

Resolving FAST Document conversion Failed error

After installing and configuring Microsoft FAST Search server, uploaded a bunch of word, pdf documents and images for crawling and indexing. Fingers crossed and waited till the Full crawl is completed in Crawl history page. Logs said that the documents were crawled successfully and ready to be queried from FAST index.

I was able to search a PDF document based on its metadata but not based on its inner content. Basic instinct goes for installing a PDF iFilters but the server behaviour is same even for Microsoft Office file formats and Jie Li's blog states that FAST comes with PDF iFilters in-built.

Tried using the DocPush from FAST toolbox as an exercise of isolating SharePoint from FAST,

docpush -c sp c:\test.doc

Docpush clearly provided me the error message "WARNING Document conversion Failed (Warning code 0)". Verified the FAST crawl logs and found the same error message there for Office file formats and PDF documents.

To resolve this you need to provide "Full Control" rights for FAST service account to folders C:\FastSearch\bin and C:\FastSearch\Tmp

Refer : KB2554579

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